Bold Business Logo

We help BOLD leaders and their organizations make innovation happen.

263 13th Ave S, St. Petersburg, FL 33701, USA
(813) 540-3290
office@ourbusiness.com

Contact Center Solution

Available to your customer 24/7/365


We can handle on-shore and off-shore, inbound and outbound customer communication while leveraging on the latest technology to deliver the best-in-class service to your customer.


Whether it’s order processing, “help desk” solutions or any other scenario that involves business-to-consumer interaction, Bold Business can ensure your customer satisfaction always stays high.


Count on Bold Business to leverage US-based and offshore assets to create the right contact center solution for you, including:

Contact Center Solution

Customer Service Support

Our specialists add value by helping customers get the most out of your services or product

Technical Support Desk

With a focus on maximizing customer satisfaction while decreasing ticket times, we can provide the post-sale coverage your need

Telemarketing

From scheduling to closing, our direct marketing specialists can help turn connections into clients

Order Management

Ensure a seamless process with a team skilled in efficient tracking and no-hassles fulfillment

Integrated Service Desk

From request to resolution, our specialists can make a single point of contact with customers the only post-sale point of contact needed

Sales Service Support

Give your sales representatives the edge with a team that can handle any administrative- and research tasks that might get in the way of closing with a client

Social Media Support

Make asynchronous communication channels work for you with our experienced brand messaging specialists

Chat Support

Let our specialists turn instantaneous customer service into instantaneous customer satisfaction

Every detail of your business is considered when you partner with us. We customize our solutions to fit your needs, and can provide a true end-to-end contact center solution by leveraging our proven SMART+ Operational Excellence framework.

Why you should partner with us?

On-shore and Off-shore
24/7/365 Coverage
Flex up and down
Turnkey Solutions

Got A Project For bold Business Services

Got a project for us?

Are you ready to collaborate with some of the best in the business? Whether it’s digital marketing, training initiatives or sharpening your business processes, we’ve got you covered.

Got a project for us?

Got A Project For bold Business Services

Are you ready to collaborate with some of the best in the business? Whether it’s digital marketing, training initiatives or sharpening your business processes, we’ve got you covered.