An Innovative Business Requires Innovative Process Solutions
Upgrade your company’s workflow and iron out your strategic objectives
Leverage Your Operations Virtually and Globally
From outsourcing to call center mobilization, and from IT and customer service to data entry and processing, Bold Business has the full-service solution for whatever you may need. Our front-end and back-end support can meet—and exceed—any service-level requirements.
Business Process Solutions
Count on Bold Business to utilize our global talent pool to create the right solution for you.

Strategy & Enablers
Leverage our unique strategy to optimize efficiencies and maintain business continuity.
- Process Consulting
- International WorkFlex Solutions
- Automation
- SMART+ Operational Excellence
- Business Development and Merger & Acquisition Services

Contact Center
We have the experience and assets to ensure that your customer satisfaction stays high.
- Customer Service Support
- Integrated Service Desk
- Technical Support Desk
- Sales Service Support
- Telemarketing
- Social Media Support
- Order Management
- Email/Chat Support

Back-Office Support
We can take care of your administrative and operations so you can focus on growing your business.
- Data Entry and Management
- Social Media Management
- Market Research
- Marketing
- Finance & Accounting
- Recruitment
The Proven SMART+ Operational Excellence Framework
At the core of our Business Process Solutions is the SMART+ Operational Excellence framework. This framework is a developmental methodology based on organization – in terms of identifying and optimizing workflows, and maintaining a firm grasp on the various controls and inputs that make production run smoothly.
We help companies drive excellence and champion businesses to become:
The framework encompasses a seven-step process that includes the added value of labor cost arbitrage from utilizing off-shore talent and assets.
The framework encompasses a seven-step process that includes the added value of labor cost arbitrage from utilizing off-shore talent and assets.
Got a project for us?
Are you ready to collaborate with some of the best in the business? Whether it’s digital marketing, training initiatives or sharpening your business processes, we’ve got you covered.
Got a project for us?
Are you ready to collaborate with some of the best in the business? Whether it’s digital marketing, training initiatives or sharpening your business processes, we’ve got you covered.