Bold Business Logo

We help BOLD leaders and their organizations make innovation happen.

263 13th Ave S, St. Petersburg, FL 33701, USA
(813) 540-3290

An Innovative Business Requires Innovative Process Solutions

Upgrade your company’s workflow and iron out your strategic objectives

Leverage Your Operations Virtually and Globally

From outsourcing to call center mobilization, and from IT and customer service to data entry and processing, Bold Business has the full-service solution for whatever you may need. Our front-end and back-end support can meet—and exceed—any service-level requirements.

Business Process Solutions

Count on Bold Business to utilize our global talent pool to create the right solution for you.

Strategy & Enablers

Leverage our unique strategy to optimize efficiencies and maintain business continuity.

• Process Consulting
• International WorkFlex Solutions
• Automation
• SMART+ Operational Excellence

Contact Center

We have the experience and assets to ensure that your customer satisfaction stays high.

• Customer Service Support
• Integrated Service Desk
• Technical Support Desk
• Sales Service Support
• Telemarketing
• Social Media Support
• Order Management
• Email/Chat Support

Back-Office Support

We can take care of your administrative and operations so you can focus on growing your business.

• Data Entry and Management
• Social Media Management
• Market Research
• Marketing
• Finance & Accounting
• Recruitment

The Proven SMART+ Operational Excellence Framework

At the core of our Business Process Solutions is the SMART+ Operational Excellence framework. This framework is a developmental methodology based on organization – in terms of identifying and optimizing workflows, and maintaining a firm grasp on the various controls and inputs that make production run smoothly.

We help companies drive excellence and champion businesses to become:

Replicable

measurable-icon

Measurable

Scalable

Prescriptive

The framework encompasses a seven-step process that includes the added value of labor cost arbitrage from utilizing off-shore talent and assets.

 

The framework encompasses a seven-step process that includes the added value of labor cost arbitrage from utilizing off-shore talent and assets.

 

Got A Project For bold Business Services

Got a project for us?

Are you ready to collaborate with some of the best in the business? Whether it’s digital marketing, training initiatives or sharpening your business processes, we’ve got you covered.

Got a project for us?

Got A Project For bold Business Services

Are you ready to collaborate with some of the best in the business? Whether it’s digital marketing, training initiatives or sharpening your business processes, we’ve got you covered.